[EXPIRED] Client Manager @ EasyPoint

EasyPoint is a flight concierge service that specializes in heavily discounted international, first and business class flights by leveraging miles and points redemption strategies. We are now looking to grow our offering to truly offer 24/7 support to our clients and get a new member of the team whose sole focus is optimizing the customer experience.

About EasyPoint:

EasyPoint is a flight concierge service that specializes in heavily discounted international, first and business class flights by leveraging miles and points redemption strategies. Confused? Don’t be. In a nutshell, we are points and miles experts who are helping business and leisure travellers alike get to from A-B in style and at a fraction of the cost.

The Opportunity:

We are now looking to grow our offering to truly offer 24/7 support to our clients and get a new member of the team whose sole focus is optimizing the customer experience.

Responsibilities:

- Being uber-responsive to emails, Whatsapp messages, and Telegram messages.
- Reflecting and writing reports on how the customer experience could be improved

Need a candidate that is able to be available roughly 9 pm PST- 5 am PST 6/7 or 7/7 days per week to be able to respond promptly to messages over Whatsapp and Telegram.

Opportunities for Growth Include:

- Sales and acquiring clients for flights and consulting
- Directly working with the frequent travelers and businesses that hire us for consulting
- Managing/growing our supply of miles and points
- Searching and booking flights for clients

Experience:

- Dealing directly with consumers via email or sms
- Any travel industry experience
- Personal international travel experience
- Churning credit cards, optimizing personal miles and points
- Enjoys and spends lots of time on their phone

Deadline to Apply: 5/1/2019

Location: Remote - CEO in Bay Area, other employees in Philly, LA, Oregon, and NYC. Given nature of time for normal hours living in the middle east/Asia is ideal.

Compensation: Contract pay to begin with commissions for individual sales + overall sales, salary after 3-6 months

Industry: Travel, Service

Interested?

If interested, please email zach@easypoint.me with a resume and/or LinkedIn profile, and 1-2 paragraphs on why you are a good candidate and want to work at EasyPoint!

Alex Gordon